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SENDAFRICA MESSAGING PLATFORM

Privacy Policy

Last updated September 1, 2025. Your privacy matters to us, and this page explains exactly how we handle your data.

Information we collect

We collect the information you provide when registering, contacting support, or sending SMS through SendAfrica — including your name, email address, company, phone number, and usage data that helps us improve the API.

How we use your information

Your information is used to operate and improve the service, authenticate your requests, process SMS and payments, send important product updates, and keep the platform secure. We never sell your personal data.

Data storage and security

SendAfrica uses advanced encryption in transit and at rest, regular backups, and strict access controls. Credit mutations are atomic and idempotent, and only authorised personnel can access production systems — all access is logged.

Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the API is used so we can make it better.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting support@sendafrica.online. We respond to all requests within 30 days.

Changes to this policy

We may update this policy from time to time. Material changes will be communicated by email or through an in-product notice before they take effect.

Bring your customer messages together.

Create an account to manage campaigns, credits, API access, and delivery records. Review the current credit options before sending.

SendAfrica messaging dashboard