Reminders and service updates
Send appointment reminders, booking confirmations, order updates and other messages customers need at the right point in their journey.
SENDAFRICA MESSAGING PLATFORM
Make every customer message count.
Keep customers informed with service updates, payment alerts and bulk SMS campaigns. SendAfrica gives your team one place to manage messaging across Tanzania — from the first send to the delivery report.
Messaging that fits the way your business works
Start with a campaign in the dashboard, or connect your own software to send messages when business events happen. Both paths use the same account, credits and message history.
Payment and account alerts
Notify customers when a payment is recorded, an account changes or an important action needs their attention. Trigger messages from your own system through the API.
Bulk SMS campaigns
Organise customer numbers into contact lists, compose a campaign and schedule it for the time that suits your audience.
Verification messages
Send codes and account-verification messages from your application, with idempotency support to make safe retries easier to manage.
A straightforward path from setup to send
Give your operations team a useful workflow from day one, then connect the API when messaging needs to become part of your product or internal systems.
Create your account
Set up your SendAfrica account and choose whether your team will work in the dashboard, integrate the API, or use both.
Add contacts and a sender
Import a contact list for campaigns or connect your application. Submit a branded Sender ID for review when your use case needs one.
Send and follow results
Send a test, then track message states and campaign progress in your account. Delivery reports update as network reports arrive.
Know what you spend and what happened
SMS uses credits, with one credit charged per message part. Longer messages and some character sets can use more than one part, so check the pricing details before you plan a large send.
Pay for message parts
Review the current credit packages and rates before topping up. Your balance follows recorded credit transactions.
Choose the right sending route
Use campaigns and contact lists for planned audience sends, or integrate the SMS API for messages triggered by your software.
Read status with context
A successful API response confirms submission. Delivery reports arrive separately as supported network updates are received.
Request a branded Sender ID
Submit the required business information and track the registration review before using an approved Sender ID.
Ready to bring your customer messages together?
Create an account to explore the dashboard, campaigns, credits and API tools for your business.