Privacy Policy

Account data (name, email, organization), billing data (processed by our payment providers), platform usage data (dashboard activity, API request metadata), and message metadata required to deliver traffic (sender, recipient, delivery status).

Message body content is transmitted to the destination carrier for delivery and retained only as required for delivery, debugging, compliance, and legal obligations.

To operate, secure, and improve the platform; provide support; bill and collect payments; comply with law; and prevent fraud and abuse.

We share data with carriers and tier-1 partners as required to deliver messages, with sub-processors (hosting, monitoring, payment) under contract, and with authorities where required by law.

Message metadata is retained for up to 24 months for operational and compliance purposes. Account data is retained while your account is active and for a period after closure as required by law.

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. Send requests to privacy@sendafrica.online.

We use encryption in transit, role-based access, network isolation, and continuous monitoring. No system is fully immune — we work continuously to reduce risk.

Data may be processed outside your country. Where required, we use standard contractual clauses or equivalent safeguards.

Data Protection queries: privacy@sendafrica.online.